We currently do not charge sales tax on items delivered within the U.S. with the exception of the state of New York. Orders delivered within New York state are subject to New York state and respective county sales tax.

For the safety of our warehouse team, staff has been temporarily reduced. We ask that you kindly allow additional time for your return to be processed upon receipt at our warehouse and note that a $10 return fee will be deducted from your refund. Please be assured that refunds for returns will be processed as soon as possible.

We want you to love your items, but we understand that some things are not meant to be. If you are not satisfied with your purchase, we will gladly accept your return within 14 days of receiving your order. To make your return as easy as possible, please use the pre-addressed UPS return label included with your order. We kindly ask that the provided UPS return label be utilized for returns, as alternate courier labels will result in processing delays. Please allow up to 10 business days from delivery at our warehouse for your refund to be processed, and kindly note that a $10 return fee will be deducted from your refund. Upgraded shipping costs are non-refundable.

Items received damaged or dirty will be handled on a case-by-case basis. Marissa Webb reserves the right to refuse a return or charge a cleaning or repair fee on any items received back in unsatisfactory condition.

Note: Refunds will automatically be issued in the form of merchandise credit for any items that are marked "final sale", "online sample sale" or received past the 14-day postmarked delivery date.

Please use these quick and easy steps to return your domestic order:

1. Repackage the Item: Ensure that merchandise is unused, unworn, and in unaltered condition with all original tags attached. Repackage the items in original packaging with the original packing slip enclosed.
2. Prepare for Shipment: Use the pre-addressed UPS return label included with your order. Tape the package closed and place the label on the outside of the box. Please ensure that all other labels are removed from the outside of the package. If you did not receive a pre-addressed return label with your order, please contact us at customercare@marissa-webb.com
3. Ship: Once your package is ready to go, you may drop it off at any UPS location.

We will issue your refund as soon as possible, but we kindly ask that you allow approximately 10 business days from delivery at our warehouse for us to process the transaction. Your refund, less a $10 return fee, will be processed in the original form of payment. We will send you an email as soon as your refund has been issued. Although you won’t automatically receive an email once your return has been delivered, please do not hesitate to contact us about the status of your return (customercare@marissa-webb.com / 917.409.3678). International refunds will be issued through International Checkout.

If you are interested in exchanging an order, we would recommend returning the original item and placing a new order for the desired item. If you have any questions about exchanges, please do not hesitate to contact us (customercare@marissa-webb.com / 917.409.3678).

On special seasonal sales, items can be returned for a store credit only. All items marked as “final sale" or "online sample sale" are final and cannot be returned.

Please use the pre-addressed UPS return label included with your package, as this will ensure your return is shipped directly to our warehouse. If you have any questions or did not receive a pre-addressed label with your order, please do not hesitate to contact us (customercare@marissa-webb.com / 917.409.3678). Kindly note that the use of alternate courier labels will result in processing delays.